Privacy Policy

Introduction

Vibe to Viable ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our interactive package selector, or purchase our digital product development packages and ongoing support services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete the project request form with name, email, phone, and project details
• Select development packages (Launchpad, MVP Foundation, Digital Storefront, App Platform)
• Choose ongoing support add-ons (Peace of Mind Infrastructure, Growth Intelligence)
• Provide payment information through our secure checkout process
• Share project specifications, v0 links, Replit repos, or prototype details
• Engage with us through email, video calls, or project collaboration tools

This information may include your name, email address, phone number, company name, project details, business goals, technical specifications, billing information, and any prototype links or repository access required to deliver your chosen package.

How We Use Your Information

We use the information we collect to:

• Process package selection and project requests for our development services
• Deliver your chosen packages (Launchpad, MVP Foundation, Digital Storefront, App Platform)
• Provide ongoing support through selected add-on services
• Process payments through our secure checkout system
• Communicate project progress, timelines, and collaborate on development
• Send project-related communications, updates, and support notifications
• Improve our website, package offerings, and client experience
• Comply with legal obligations and protect our business rights

Project-Related Information

During your project delivery, we may access and process:

• Your existing code repositories and AI-generated prototypes (v0 links, Replit repos)
• Design files, user research, and business requirements for your package scope
• Third-party service credentials (Stripe, Vercel, Supabase) as needed for deployment
• Analytics and hosting access for ongoing support add-on services
• Project management tools and communication channels for collaboration

All project-related information is treated with strict confidentiality and is used solely for delivering our services to you.

Information Sharing

We do not sell, trade, or otherwise transfer your personal or project information to third parties without your consent, except as described in this Privacy Policy. We may share your information:

• With trusted service providers who assist us in delivering our packages (e.g., Stripe for payments, Vercel for hosting, development tools)
• With third-party services necessary for package delivery (Supabase, analytics platforms)
• When required by law or to protect our rights and the rights of our clients
• In connection with a business transfer or acquisition (with advance notice)
• With your explicit consent for portfolio showcases or case studies

Data Security

We implement industry-standard security measures to protect your personal and project information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted communication channels and secure file sharing
• Access controls and authentication for all team members
• Regular security audits and updates to our systems
• Secure development practices and code repository management

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications (though essential project communications will continue)
• Request a copy of your project data and code upon project completion
• Cancel ongoing support add-on subscriptions and receive final data exports
• Withdraw consent for portfolio use or case study inclusion

Package Selector and Payment Processing

Our interactive package selector collects information about your package selections and project requirements. When you proceed to checkout:

• Your selected packages and add-ons are stored temporarily for the checkout process
• We partner with Stripe for secure payment processing - your payment information never touches our servers
• Stripe handles all card data according to PCI-DSS standards
• We receive confirmation of payments but store no sensitive payment details
• Package pricing and discount eligibility are calculated based on your selections

For detailed information about Stripe's privacy practices, please review theStripe Privacy Policy.

Cookies and Tracking

Our website uses essential cookies for functionality (package selector, form submissions, and checkout process) and analytics cookies to understand user behavior and improve our package offerings. We work with Stripe for payment processing and may use third-party analytics tools. You can control cookie settings through your browser preferences, though disabling essential cookies may impact site functionality.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Package and project data: Retained for 2 years after project completion for support purposes
• Payment and billing information: Retained for 7 years for tax and legal compliance
• Ongoing support data: Retained while your subscription is active and for 1 year after cancellation
• Analytics and usage data: Retained for 1 year to improve our services, unless you opt out

You can request deletion of your data at any time, subject to legal retention requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our package offerings, service practices, or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last updated" date, and sending email notification to clients with active projects or subscriptions.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: